Michelle

Operations & Administrative Virtual Assistant | Documentation | CRM | Process Im

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Overview

Looking for full-time work (8 hours/day)

at $8.27/hour ($1,600.00/month)

Bachelor of Electrical Engineering Technology

Last Active

July 22nd, 2026 (2 days ago)

Member Since

May 10th, 2021

Profile Description

Hi, I’m ---------- , a Virtual Assistant from the Philippines. Over the past 4 years, I’ve gained diverse remote work experience supporting busy founders, small teams, and growing businesses in different roles.

I’m the kind of person who loves figuring out solutions, keeping everything organized, and being the reliable teammate you can count on—no matter what. I’m easy to talk to, take initiative without waiting to be asked, and I’m always excited to learn new skills so I can grow with you.

Here’s how I can help you:

Administrative Support
Customer Support (Email, Chat, Zendesk, Intercom, Unthread)
Stripe Dispute Handling & Resolution
Cold Email & Email Marketing (Smartlead, Instantly)Email Deliverability
Inbox & Calendar Management
Data Entry & Research
SOP Writing & Process Documentation
Ghostwriting & Content Creation
Social Media Management (Meta, Instagram & TikTok)
Namecheap & GoDaddy (Domain & DNS Management)
Project & Team Tools (Asana, Notion, Slack, GSuite, MS Office)

I work best with people who value clear communication, reliability, and real results. If that sounds like you — I’D LOVE TO CONNECT.

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 2 - 5 years

I have nearly 3 years of experience supporting a fast-paced SaaS startup with administrative and operations tasks. I managed documentation, maintained a Help Center, created SOPs, handled billing and dispute resolution, organized internal processes, and supported cross-functional teams. I thrive in organized environments and enjoy improving workflows to help businesses run smoothly.

Customer Support » Email Support

Experience: 2 - 5 years

Experienced in delivering professional email support with a focus on timely resolutions and customer satisfaction. Skilled in handling billing issues, subscriptions, disputes, technical concerns, and maintaining accurate documentation in a fast-paced SaaS environment.

Office and Administration » Data Entry

Other Skills

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Virtual Assistant

Experience: 2 - 5 years

Nearly 3 years of experience supporting a remote SaaS company with administrative, customer support, and operations tasks. Experienced in email support, documentation, SOP creation, billing, dispute resolution, data management, and process improvement. I take initiative, stay organized, and help teams operate more efficiently.

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Iligan City, Lanao Del Norte

Tests Taken: IQ
Score: 135: DISC
Dominance: 14%
Influence: 27%
Steadiness: 21%
Compliance: 38%: English
C2(Advanced/Mastery)