Experienced in quality assurance, staff training, and administration tasks as a medical claims representative and subject matter expert.
Demonstrated ability to communicate and implement business goals, action plans, and performance evaluations based on set Key Performance Indicators with stakeholders and clients as an Assistant Manager.
Skilled in project management, having managed and completed projects from initiation to closing stage while liaising with different teams to deliver the completion of the project to the client.
Proficient in leadership, client management, and operations management as a Deputy Manager, ensuring high quality standards and productivity while maintaining top team performance throughout the business year.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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