Logistics Coordinator | Customer Service Representative | Technical Support | Sales Associate | Collections Specialist |
I have extensive experience in customer service for more than 7 years.
I can handle customer inquiries, complaints, billing questions, and payment extensions. I can also do upselling, basic troubleshooting,
As a professional customer service, I am offering an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
Additionally, I'm an experienced logistics coordinator for a US-based logistics company (freight broker). I specialized in appointment scheduling, rescheduling appointments with shippers/receivers, and updating load status in different TMS.
I am a team player, hardworking, a fast learner, passionate, and, committed to learning new things.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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