IT Admin, Technical/Support Specialist, Helpdesk Analyst

Overview

Looking for part-time work (4 hours/day)

at $14.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 6th, 2024 (5 days ago)

Member Since

May 3rd, 2021

Profile Description

I've been in the IT field for more than 15 years. My last job as an IT Administrator of 12years for an Oil&Gas company in the Middle East, responsible in the management of everything IT; hardware, software, networks, servers, etc. I acquired a diversified experience in hardware such as networking (BNC, Ethernet, Fiber, WAN, LAN, VPN, Tunnels, P2P, RDP/RDC, PPP); Servers & server management, setup & installation from the ground up, updates, patches, migration, redundancy, backup & restoration, server/data room security & access protocols, Active Directory & accounts management, domains (PDC/BDC), Exchange as well as Domino server, Routers & routing, Hubs/Switches, Desktops, Laptops, Workstations, Satellite & Cable connectivity, MFP's, CCTV, personnel entry control system. Software and application such as Microsoft Windows Servers, Workstations & Desktops, virtualization, Linux, Mac, Office365, Salesforce, Hubspot, Slack, SSL/TLS, cPAnel, Plesk, IIS, and a lot more. Some experience in working and navigating Atlassian Jira & Confluence apps. I have had classroom experience in System Analysis & Design, as well as programming and coding.

I also gained experience in Technical Support and Customer Service in a BPO environment. Add to my experience as a Training Officer and as an online ESL (English as second language) tutor. Those acquired experiences and skills helped in molding my career portfolio as an IT Professional and  Technical/Customer Support Specialist working from home.

With that, I pride myself to include my soft skills as a reliable, trustworthy, flexible, resourceful person. A dependable team-player but can also thrive independently. Including being natural to communicate well to people of various levels.