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Sales, Debt Collection, Retention and Customer Care Team Lea

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EXPECTED SALARY
Php 50,000.00/month
( $866 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
10 hrs/wk
( $20.01 USD/hr )
EXPERIENCE OVERVIEW
Sales, Debt Collections, Retention, Customer Care, Appointment Setting, Lead Generation, License Insurance Agent, Data Entry
BASIC INFORMATION
Age:
38
Gender:
Male
Location:
Lapu-Lapu, Cebu
Tests Taken:
None
Last Active:
September 20th, 2022 (9 days ago)
Member Since:
May 3rd, 2021
SKILL SUMMARY

COVER LETTER:

I believe that I am a great fit in this market place. I possess all the skills and experience that you’re looking for. I am an appointment setter, lead generation specialist, sales representative, debt collection and retention agent and a license insurance Upgrade to see actual info a BPO company with an account based in the US, UK, NZ and AU.
It’s not just my background in the past projects, but also my people skills, which will be applicable in this position. My tasks include setting an appointment to prospects, calling warm and cold leads, send and respond to emails from contacts and update contact records and notes in the CRM
On the other hand, I am a self-motivated person and I try to exceed my superior’s expectations with high-quality work. Being a fast learner, I quickly pick up business knowledge related to my project.
Lastly, I would like to add that I work well both as an individual contributor and also as a teaUpgrade to see actual infomber.
Collectively, all these skills put together makes me a complete package for this job. You may contact me by phone at Upgrade to see actual infoor email me at Upgrade to see actual info look forward to speaking with you to discuss my experience and how I can be a good addition to your business.


Appointment Setter - Insurance
Client : Knox and Associate Insurance - USA

RESPONSIBILITIES:
• Familiarizing yourself with essential details of our products and services.
• Calling prospective clients using a list of phone numbers provided to you.
• Accepting calls from prospective clients as they arise.
• Fielding basic questions and concerns about the products and services we offer.
• Setting an appointment for prospective clients.
• Keeping a detailed log of calls, including those which were not answered.
• Attempting to contact prospective clients who you have been unable to contact.
• Update contact records and notes in the CRM.
SKILLS:
• Prospecting
• Lead Generation
• Selling Skills
• Appointment Setting
• Listening Skills
• Verbal Communication
• Interpersonal Skills
• Service Orientation
• Persuasion
• Data Entry

Lead Generation Rep - Insurance
Client: All State Insurance - USA

RESPONSIBILITIES:
• Contact customers in database to generate and nurture warm leads for the product/sale
• Gather and record competitive information, customer objections and best practices in CRM
• Meet and exceed lead metrics and achieve “product specific” growth targets
• Achieve and maintain product certification; understand products features and benefits.
• Identify market potential by qualifying leads.
• Initiate sales process by cold calling; make initial presentations; understand account requirements.
• Making on average of 100+ outbound calls per day
• Follow up on leads and conduct research to identify potential prospects.
• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.
• Manage data for new and prospective clients within CRM, ensuring all communications are logged, information is accurate and documents are attached.

Sales Team Leader / Sales Representative
Client: Brand Developers Ltd DRTV New Zealand & Australia APAC

RESPONSIBILITIES:
• Generating leads.
• Meeting or exceeding sales goals.
• Negotiating all contracts with prospective clients.
• Helping determine pricing schedules for quotes, promotions, and negotiations.
• Preparing weekly and monthly reports.
• Giving sales presentations to a range of prospective clients.
• Send and respond to emails from contacts.
• Update contact records and notes in the CRM
• Making phone calls to contact for warm and cold leads.
• Preparing and submitting sales contracts for orders.
• Calling clients and potential clients to evaluate needs or promote products and services.
• Maintaining client records.
• Answering client questions about products, prices and availability.
SKILLS:
• Customer service
• Meeting sales goals
• Closing skills
• Territory management
• Prospecting skills
• Negotiation
• Self-confidence
• Product knowledge
• Presentation skills
• Client relationships
• Motivation for sales

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Human Resource Management
  • Recruitment Assistant
  • Speaking
  • Tutoring Teaching
  • Writing
  • Lead Generation
  • Sales Representative
  • Customer Support
  • Email Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

Answering escalation from the customer using email and in house tools. Setting and scheduling appointment with client.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Human Resource Management
  • Recruitment Assistant

English
EXPERIENCE

I have 11 years experience in a BPO company our main means of communication is English. We catered US,UK, NZ and Australian Client.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Sales and Marketing
SKILL RATING
  • Lead Generation
  • Sales Representative

Advertising
SKILL RATING
  • Facebook Ads

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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