Jenica

Executive Assistant | Administrative Support Specialist | Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $7.43/hour ($1,440.00/month)

Cum Laude, Bachelors degree in Commerce major in Financial Management

Last Active

July 21st, 2026 (2 days ago)

Member Since

May 3rd, 2021

Profile Description

Results-driven Administrative and Operations Professional with over 13 years of experience in business operations, customer service, team coordination, billing, reporting, and administrative support. Throughout my career, I have successfully managed daily business operations, maintained strong customer relationships, prepared accurate reports, handled documentation, and supported management in achieving organizational goals.

I am highly organized, detail-oriented, and capable of working independently with minimal supervision. My experience has strengthened my ability to manage multiple tasks, maintain accuracy under pressure, and provide excellent customer service while ensuring operational efficiency.

My core strengths include:

Administrative Support

Executive Assistance

Customer Service & Customer Support
<8efe80624d780eba0c6493ec45140364>Email & Calendar Management

Data Entry & Documentation

Billing & Expense Tracking

Report Preparation

Operations Coordination

Team Coordination

Microsoft Office (Excel, Word, PowerPoint)

Google Workspace (Docs, Sheets, Gmail, Drive)

CRM & Customer Management Tools

I am eager to bring my strong administrative, operational, and customer service background into a remote work environment where I can contribute to business growth while continuously learning new systems and processes.

I am committed to professionalism, reliability, confidentiality, and delivering high-quality work on time.

Top Skills

Customer Support » Customer Service

Experience: 10+ years

Over 13 years of experience building strong customer relationships, resolving concerns, handling inquiries, and delivering excellent customer experiences.

Office and Administration » Administrative Support

Experience: 10+ years

Skilled in handling documentation, data management, record keeping, reporting, and administrative tasks with accuracy and attention to detail.

Office and Administration » Coordination

Experience: 10+ years

Experienced in coordinating daily business operations, monitoring workflows, delegating responsibilities, and ensuring tasks are completed efficiently.

Other Skills

Office and Administration » Admin Data Processing

Experience: 5 - 10 years

Accurate and detail-oriented in data entry, document preparation, record maintenance, and information management.

Office and Administration » Email Management

Experience: 5 - 10 years

Organized and efficient in handling professional email communications, responding to inquiries, managing inboxes, and maintaining timely follow-ups.

Office and Administration » Team Collaboration

Experience: Less than 6 months

Ability to work with cross-functional teams, assign responsibilities, follow up on tasks, and maintain effective communication to achieve business goals.

Office and Administration » Executive Assistance

Experience: 5 - 10 years

Experienced in supporting daily business operations, managing schedules, coordinating tasks, preparing reports, and ensuring smooth communication between management, staff, and clients.

Marketing » CRM » Microsoft Dynamics 365

Experience: 10+ years

Proficient in Microsoft Excel, Word, PowerPoint, and Google Workspace tools for reporting, documentation, collaboration, and business operations.

Accounting » Accounts Receivable » Billing

Experience: 10+ years

Experienced in preparing billings, tracking expenses, maintaining financial records, and generating reports for management review.

Accounting » Financial Accounting » Financial Reporting

Experience: 10+ years

Skilled in creating daily, weekly, and monthly reports to support decision-making and monitor business performance.

Basic Information

Age: 37

Gender: Female

Website: Sign Up with Pro Account to View

Address: PASAY, METRO MANILA

Tests Taken: IQ
Score: 125: DISC
Dominance: 11
Influence: 16
Steadiness: 36
Compliance: 38: English
B2(Upper Intermediate)