Top Notch Customer Service & Admin Support

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

August 18th, 2023 (45 days ago)

Member Since

April 30th, 2021

Profile Description

If you are looking for someone that you can trust to deal with your customers and offer top-notch customer service —then your search is OVER!

Hi, I'm Upgrade to see actual info! I am offering my service to make your life smoother while supporting the success of your business!  I have seven years of experience working in a range of industries, including Real Estate, Financial Services, Events, and Information Technology, providing both invoice and nonvoice customer support. 
Here are my primary areas of experience in the customer service industry to help the business attempt to increase client acquisition and strengthen customer retention: 

•  Customer relations - Being proactive and ensuring that accurate information and support are provided based on the client's needs.
•  Analytical Skills - Recognizing, gathering data, improving understanding, and resolving complex issues. 
•  Conflict management - Acknowledge the issue, collect data, establish ground rules, maintain professionalism, and take decisions. 
•  Communication skills - I have C1 level proficiency in English. Ability to provide solutions to clients without any hiccups and to communicate with them clearly.

Other skills & platforms I've worked with:
• Chat Support – Facebook / Instagram / Twitter/ LinkedIn / Youtube / Live Chat
• Email Management and Correspondence - MS Outlook /Gmail /Hotmail
• Feedback Management - Google Review / Trustpilot
• Event Management - Eventbrite / Facebook 
• Data Entry Applications – Google Docs/ Google Sheets/ Microsoft Excel / Microsoft Word
• File Management – DropBox / Google Drive

So what are you waiting for? Let's talk and start the business!

My portfolio : Upgrade to see actual info