A professional Virtual Assistant with 14 years of experience working at home.
I have vast experience in an array of fields and I accept new challenges.
I have a lot of practical experiences as a Personal Assistant, Real Estate Virtual Assistant,
Moving aside, I have been in a call center industry for 7 and 1/2 years. I handled customer service with up-selling and I became one of the top performers and was promoted as a Senior Representative. I maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, in a courteous and efficient manner.
My previous jobs have honed my computer skills such as utilization of software applications like MS Office (Word, Excel, PowerPoint), typing, netiquette, copying, pasting and web research.
Experience: 5 - 10 years
With over 7 years of experience as a professional personal assistant, I have provided virtual support to clients in the real estate and daycare industries. Additionally, I bring over 5 years of experience managing Airbnb properties, overseeing both short-term and long-term rentals. My expertise spans guest communication, booking management, property maintenance coordination, and ensuring seamless operations to maximize guest satisfaction and property performance.
Experience: 10+ years
With more than a decade of customer service experience, ranging from corporate to home-based positions, I became a top performer and was promoted to manager.
Experience: 2 - 5 years
As a customer service representative, I managed my client's Shopify account by processing orders, answering emails, and delivering exceptional results, which led to my promotion as a manager.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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