A professional Virtual Assistant with 14 years of experience working at home.
I have vast experience in an array of fields and I accept new challenges.
I have a lot of practical experiences as a Personal Assistant, Real Estate Virtual Assistant,
Moving aside, I have been in a call center industry for 7 and 1/2 years. I handled customer service with up-selling and I became one of the top performers and was promoted as a Senior Representative. I maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoices, shipments, in a courteous and efficient manner.
My previous jobs have honed my computer skills such as utilization of software applications like MS Office (Word, Excel, PowerPoint), typing, netiquette, copying, pasting and web research.
Experience: 10+ years
With more than a decade of customer service experience, ranging from corporate to home-based positions, I became a top performer and was promoted to manager.
Experience: 2 - 5 years
As a customer service representative, I managed my client's Shopify account by processing orders, answering emails, and delivering exceptional results, which led to my promotion as a manager.
Experience: 5 - 10 years
With over 7 years of experience as a professional personal assistant, I have worked virtually with real estate clients and day care industry in the past.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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