ECommerce Specialist

Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($700.00/month)

College Undergraduate

Last Active

March 23rd, 2023 (417 days ago)

Member Since

August 7th, 2014

Profile Description

I previously worked for an e-commerce company which was named one of the best entrepreneurial companies in America by Entrepreneur Magazine’s 2016 & 2017 Entrepreneur 360 List.I was a Dot Com Operations Coordinator for the company where I handle several e-commerce accounts and take care of all tasks from adding products/SKUs, vendor database management, inventory management, and forecasting, creation of deals and promotions, processing of purchase orders and invoicing.I also have experience handling the company’s Amazon Seller Central and Vendor Central accounts doing SKUs management and vendor data management.I worked full-time for the company for almost 2 years. I usually work during Pacific Standard Time rendering 40 hours or more per week. I even work on weekends to overlook some important tasks that fall on a weekend.I feel that I can add professionalism and accuracy to your business. With extensive experience supporting all levels of a department and working directly with external vendors and clients, I take direction well and can complete a heavy workload and complete projects under minimal supervision. 
I've been with the Business Processing Outsourcing Industry for 5 years and counting.
I have worked as a Customer Service Representative for an online billing account, as a Technical Support Representative for a US Telecommunications account, as a Sales Representative for a US satellite radio service provider, as an Account Manager for a business VoIP service provider and as a Customer Experience Analyst for a Canadian TelCo provider.
I have developed and mastered my customer service skills and multi-tasking capabilities while working for the BPO industry. I am knowledgeable with the MS Office Applications, as well as any internet or tech-related stuff. I like to research and learn things over the internet to maximize my general knowledge that is related to my work.
I want a long-term, part-time job where I can share my knowledge and expertise in dealing with and handling customers.

Key Traits/Skills-Supported one of the in-house accounts in TELUS International Philippines by providing quality experience guidance to agents to enhance positive customer experience and improve sales skills- Customer Service Support (over-the-phone/chat)- Technical Support (over-the-phone/chat)- Outbound Sales (contact customers to upsell home services (TV, internet) and/or mobility services (tablet, mobile phone, rate/data plan)- Proficient in MS Office applications- Reports Analysis- RCA (Root Cause Analysis)- Able to multi-task- Team player; results and process-oriented- Adaptive to changing work schedules and operates with minimal supervision- Loves to crunch numbers.