Yasmin

Customer Support Specialist

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 28th, 2024 (4 days ago)

Member Since

April 26th, 2021

Profile Description

Dedicated and results-oriented Customer specialist with six years of hands-on experience in delivering exceptional support and fostering positive customer relationships. I am known for my proactive approach, deep product knowledge, and commitment to ensuring customer satisfaction at every touchpoint.
Customer-Centric Approach: A proven track record of putting the customer first, ensuring their needs are met promptly and effectively.
Problem Resolution: Expert in analyzing issues, identifying root causes, and implementing practical solutions to enhance the customer experience.
Effective Communication: Strong interpersonal and communication skills, both written and verbal, facilitating clear and empathetic interactions.

Top Skills

Customer Support » Chat Support

Experience: 5 - 10 years

Dedicated Chat Support Specialist with a solid six-year track record in delivering exceptional customer service through chat interactions. Adept at navigating complex queries with finesse, resolving issues promptly, and ensuring a seamless customer experience. Proven expertise in maintaining high customer satisfaction ratings, demonstrating adaptability in fast-paced environments, and fostering positive customer relationships. Committed to leveraging advanced communication skills and in-depth product knowledge to provide efficient and effective support in the digital realm. Ready to contribute to a team that values excellence in chat support and customer engagement.

Customer Support » Phone Support

Experience: 5 - 10 years

Seasoned Phone Support Specialist with a proven six-year background in delivering exceptional customer service over the phone. Proficient in handling a diverse range of customer inquiries, technical issues, and providing product information with clarity and professionalism. Demonstrated ability to maintain high customer satisfaction levels through effective communication, active listening, and problem-solving. Adept at navigating complex scenarios, providing timely resolutions, and fostering positive customer relationships. Ready to contribute experience, expertise, and a customer-centric approach to a dynamic team.

Customer Support » Sales Support » Prospecting

Experience: 5 - 10 years

Experienced Sales Support Specialist with a dedicated focus on prospecting for the past six years. Proficient in identifying and engaging potential clients through strategic outreach methods, combining market research with a customer-centric approach. Successfully contributed to lead generation initiatives, collaborated with sales teams, and played a pivotal role in expanding the client base. Adept at utilizing data-driven insights and effective communication to drive successful prospecting campaigns. Ready to leverage years of expertise to enhance your sales support and outreach strategies.

Other Skills

Marketing » Telemarketing » Inbound Sales

Experience: 5 - 10 years

Accomplished Sales Support Specialist with a six-year track record specializing in inbound sales and telemarketing. Proven success in driving revenue through effective communication, relationship building, and adept handling of inbound inquiries. Experienced in converting leads into sales, providing exemplary customer service, and consistently meeting sales targets. Known for a customer-centric approach, exceptional phone etiquette, and the ability to convey product value persuasively. Eager to bring extensive telemarketing expertise to amplify your sales support strategies.

Customer Support » Sales Support » Account Acquisition

Experience: 5 - 10 years

Proven Sales Support Specialist with a robust six-year background specializing in account acquisition. Adept at cultivating and expanding client portfolios through strategic outreach, relationship-building, and comprehensive market analysis. Successfully contributed to the acquisition of key accounts, meeting and exceeding revenue targets consistently. Known for leveraging a customer-centric approach and data-driven insights to drive successful account acquisition campaigns. Ready to bring years of experience to enhance your sales support and account growth initiatives.

Customer Support » Sales Support » Lead Generation

Experience: 5 - 10 years

Experienced Sales Support Specialist with a rich six-year history specializing in lead generation. Proficient in identifying and nurturing prospective clients through targeted campaigns, data analysis, and strategic collaboration with sales teams. Consistently achieved and surpassed lead generation goals, contributing to increased sales revenue. Known for employing innovative approaches and leveraging market insights to drive successful lead generation initiatives. Ready to bring years of expertise to elevate your sales support and lead generation strategies.

Basic Information

Age
26
Gender
Female
Website
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Address
Taguig, NCR
Tests Taken
None
Uploaded ID
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