Competencies
Technical Support
1. Proficient in English communication
2. Adept in various operating systems such as, but not limited to, Windows, macOS, Linux, and router firmware
3. Debugging and provide documentation of the issue for an in-depth
diagnosis.
4. Liaise escalated issues to Subject Matter Experts,
Developers, Product team and to our engineers by following defined
procedures
Virtual Assistant and Project Management
1. Excellent team working, collaboration and networking skills
2. Advance skills in different CRM Tools used for collaboration and team communications (Google, Slack, Ryver, etc.)
3. Create proposals for process improvement based on current data and
priority list
4. Professional approach to time, costs and deadlines
5. Organizational skills, with the capacity to priorities and work across multiple projects
6. Monitoring, leading a project successfully and mitigating risks of project
failure
Social Media Manager
1. Creative skills for contributing new and innovative ideas
2. Create contents based on needs,
3 Accuracy and attention to detail
4. Research for new trends and ways to engage social media accounts between the brand and the audience
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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