Being Claims Adjudicator means processing Claims financial mainly settlement request. My role is also responsible for identifying paperwork for beneficiary whether In Good Order or Not In Good Order and should be followed-up via call out if needed. My role also includes Claims indexing which segregates items from settlements and notifications.
I am also responsible for creating death benefit package and sending out correspondence to obtain missing documents via fax/mail or
I also do Identification of transactions that needs to be forwarded back to the Business Unit and/or to other departments/teams. Part of it is to investigate, evaluate and settle claims, applying technical knowledge and analytical skills which in effect does have fair and prompt disposal of cases and to contribute to a reduced loss ratio.
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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