Customer Service Representative/Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

April 23rd, 2024 (13 days ago)

Member Since

April 17th, 2021

Profile Description

Hello!
I'm Upgrade to see actual info Lachica, a seasoned professional with extensive experience in customer service, virtual assistance, and sales.
With a solid background spanning over 7 years in customer service handling phone calls, chats, and emails, along with 2 years of executive virtual assistant experience and 1 year in cold calling, I bring a wealth of expertise to every project I Upgrade to see actual info Offered:Customer Service:Proficient in handling phone calls, chat support, and email inquiries promptly and efficiently.Skilled in resolving customer issues with a friendly and solution-oriented approach.Experience in managing customer relationships and ensuring high satisfaction levels.Virtual Assistance:Executive-level support for managing calendars, scheduling appointments, and organizing meetings.Handling administrative tasks such as data entry, document preparation, and file management.Providing personalized assistance to executives, entrepreneurs, and professionals to streamline their daily operations.Sales & Cold Calling:Proven track record in cold calling to generate leads, set appointments, and drive sales growth.Ability to articulate product benefits persuasively and overcome objections effectively.Experience in conducting market research and identifying potential opportunities for business development.Shopify Management:Proficient in managing Shopify stores, including product uploads, inventory management, and order processing.
Bookkeeping with Xero:Knowledgeable in using Xero for bookkeeping tasks such as invoicing, expense tracking, and bank reconciliation.Experience in setting up Xero accounts, customizing chart of accounts, and generating financial reports.Ensuring accuracy and compliance with accounting standards to maintain financial transparency and integrity.Why Choose Me?Extensive Experience: With over a decade of combined experience in customer service, virtual assistance, and sales, I have honed my skills to deliver exceptional Upgrade to see actual infodication to Excellence: I am committed to providing top-notch services tailored to meet your specific needs and exceed your expectations.Reliability: You can count on me to be proactive, responsive, and dedicated to achieving your project goals.Continuous Learning: I stay updated with the latest trends and technologies in my field to deliver innovative solutions and drive success for your business.If you're looking for a reliable and experienced professional to support your business needs, feel free to reach out. Let's collaborate and take your business to new heights!