d4f910dd00b2c 884

Operations Support Analyst 1

80 ID PROOF
Verified Timeproof:
EXPECTED SALARY
Php 45,000.00/month ( $961 USD )
10 hrs/wk ( $22.22 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
Technical Support, Customer Service, Collections, and Analytics
BASIC INFORMATION
Age:
27
Gender:
Male
Location:
MARIKINA CITY, METRO MANILA
Tests Taken:
IQ
Score:  10

DISC
Compliance:33%
Dominance:33%
Influence:19%
Steadiness:14%

English
 C1(Advanced)
Last Active:
2021-05-07
Member Since:
2021-04-14
SKILL SUMMARY

I have been part of the customer service team for 3 years and 10 months, and currently under the role of analytics. Part of my scope is identifying business risks, reviewing procedural errors, data interpretation (NPS), conducting training refreshers and product upskill training, monthly and yearly business performance analysis, provide process improvement plan, and business action plan.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Personal Assistant
  • Quality Assurance
  • Speaking
  • Translation
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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