Typing speed: 80 WPM. Available 20+ hrs/week
I am an experienced Customer Support Representative with a demonstrated history of working in the retail industry. Able to adapt to new environments, and be engaged in different organization levels. Possesses a Can-do attitude and Sense of Urgency, the willingness to learn and discover knowledge, especially those that help in skill enhancement and development.
*I have more than 9 years of successful experience in Chat Support handling multiple customers at a time.
*I have more than 5 years of successful experience in Technical Support handling multiple account types.
* I can multi-task
* I can adapt and learn quickly
* I am capable of working under time pressure and am adaptable
* I am very good at problem analysis and problem-solving
* I can work with little to no supervision
Experience: 5 - 10 years
Provide U. S. retail customers and dealers with prompt and efficient customer support in a professional manner, including answering incoming chats for automotive customer service support.
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