I am a Filipino, 28 years of age, currently residing in the Philippines.
My first BPO job was Telstra, an AU account as a Credit Management Representative, so what we do there is collect money over the phone via Credit card, and connect and disconnect customers’ services as well.
My first online job was a customer service at
I also have a thing for Editing photos and videos since my college course is AB Communication and I am also advanced to the computer software and hardware.
I am a graduate of AB Communication from De La Salle Lipa and my skills are:
• Working knowledge and skills in Advertising, Film, Photography, Radio, Print, Theater and Research
• Proficient in written and oral English communication skills
• Knowledgeable in Macintosh and Windows applications –Microsoft Offices (Word, PowerPoint, Excel) and Adobe Photoshop, Premiere, and After-effects
• Adaptability and flexibility in any working condition
• Establishes and maintains a good and effective working relationship with others
Experience: 5 - 10 years
- 9 years of experience working remotely - Experience in handling high-risk clients and customers (Escalation supervisor) for 2 separate jobs (Inspire Uplift and Outbounders) - Experience with customer sales and credit management (inbound and outbound) - Experience in handling emails inbound and outbound (Head email support for Photodeals UK/US) - Experience in Real Estate Industry (Admin, Virtual Assistant, Leasing Line Agent) - Experience in being a Virtual Assistant (Oliva Carpet Cleaning Services) Tools used - Google Suite - Microsoft Office Suite - Avici Dialer - xSellco - Zendesk - Slack - Discord - Docusign - Skype - Zoom - and more...
Experience: 5 - 10 years
- 9 years of experience working remotely - Experience in handling high-risk clients and customers (Escalation supervisor) for 2 separate jobs (Inspire Uplift and Outbounders) - Experience with customer sales and credit management (inbound and outbound) - Experience in handling emails inbound and outbound (Head email support for Photodeals UK/US) - Experience in Real Estate Industry (Admin, Virtual Assistant, Leasing Line Agent) - Experience in being a Virtual Assistant (Oliva Carpet Cleaning Services) Tools used - Google Suite - Microsoft Office Suite - Avici Dialer - xSellco - Zendesk - Slack - Discord - Docusign - Skype - Zoom - and more...
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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