General/Executive/Medical Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.26/hour ($1,398.40/month)

Bachelors degree

Last Active

July 9th, 2026 (3 days ago)

Member Since

April 13th, 2021

Profile Description

Highly organized and detail-oriented Virtual Clinical Coordinator, Executive Assistant, and Scheduler with over 13 years of professional experience across the healthcare, customer service, banking, quality assurance, and administrative support industries. Experienced in providing end-to-end operational support for hospice organizations, including virtual scheduling, intake coordination, HR administration, payroll support, recruitment, quality assurance, medical documentation, and executive assistance.

Skilled in coordinating patient appointments, managing clinician schedules, responding to urgent staffing needs, maintaining accurate EMR documentation, and ensuring seamless communication between patients, families, caregivers, and clinical teams. Adept at prioritizing workloads, solving scheduling conflicts, and maintaining efficiency in fast-paced remote environments.

Previously served as a Senior Quality Evaluator with extensive experience in performance analysis, coaching, quality monitoring, process improvement, reporting, and cross-functional collaboration. Built a strong foundation in customer service through years of handling complex customer concerns, technical support, travel reservations, and escalations while consistently delivering exceptional customer experiences.

Known for being dependable, proactive, adaptable, and highly organized, with excellent communication, problem-solving, and multitasking abilities. Passionate about helping teams operate efficiently while delivering outstanding service. Outside of work, I enjoy traveling and frequently stay in vacation rentals and hotels, giving me firsthand appreciation for exceptional guest experiences, attention to detail, and quality service—an insight I bring to customer-facing and hospitality-related roles. Strong analytical skill most especially in RCA (Root-Cause-Analysis). Can handle pressure well and performance driven. Strong Microsoft Office skills. Fluent in English language both oral and written communication.