Customer Service Specialist

Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

May 5th, 2024 (20 days ago)

Member Since

April 13th, 2021

Profile Description

As a highly proficient and seasoned professional, I bring extensive expertise across various domains, excelling in sales, customer service, customer relations, and content moderation. My professional journey reflects demonstrated experience in both technical and customer service roles, showcasing an inherent ability to meticulously follow and provide instructions and guidelines. I remain dedicated to ensuring strict adherence to established policies, practices, and procedures in the completion of work assignments, believing that the key to success lies in an outstanding work ethic, meticulous attention to detail, an impeccable customer service record, and a positive work attitude.
In my role as a results-oriented vehicle salesman, I contributed my skills and dedication for over 3 years in a prominent Hyundai car dealership. This experience honed my ability to drive sales and deliver exceptional customer service.
Additionally, my tenure as a Business Process Delivery Associate at Accenture involved evaluating applications on the client platform. My focus was on ensuring the visibility of quality apps and providing insightful feedback to benefit stakeholders. This enriching experience spanned 10 months and added a layer of technical depth to my skill set.
In my past position as a Customer Support Specialist at Peak Outsourcing, I engage in a multifaceted role encompassing emails, inbound and outbound calls, technical problem resolution, query resolution, solution recommendations, and guiding users through product features. My commitment to delivering outstanding customer support is reflected in my track record of service excellence.
Continuing to broaden my skill set, I fulfill the role of Upgrade to see actual info Moderator for both FourThirtyThree Inc and Delabs Games, where I am deeply engaged in moderating and supporting players within gaming communities. With a rich background spanning 5 years, I've contributed to a community of nearly 50,000 members. Additionally, I've recently taken on the responsibility of a web3 community moderator, seamlessly integrating web3 components into a server with over 40,000 members, a role I've embraced for the past 1 year and 5 months.
Beyond my wealth of experience, I bring a positive attitude and an eagerness to tackle any task. At my previous job, I consistently sought opportunities to contribute and help out, showcasing my proactive and collaborative approach to work. I believe this unique blend of experience, technical acumen, and dedication positions me as a valuable asset in any professional endeavor.