Executive Assistant

I collaborated closely with the Warehouse Inventory Manager to maintain accurate daily tracking of devices and SIM cards within the warehouse. Assisted in monitoring all incoming and outgoing shipments to ensure inventory records were up-to-date and logistics operations ran smoothly.

I manage the full order lifecycle for devices and SIMs—creating invoices, coordinating with billing and warehouse teams, tracking shipments, and updating inventory. I also handle RMA processing and vendor coordination to ensure timely, accurate fulfillment and smooth operations.

I have strong executive and administrative assistance experience, including managing calendars, scheduling appointments, handling emails, coordinating with vendors, and preparing documents. I’ve supported executives remotely by organizing travel, processing orders, managing legal and tax paperwork, and using tools like Google Workspace, Trello, and Slack to keep operations running smoothly.

I write and edit engaging web content optimized for SEO, using keywords, backlinks, and brand voice guidelines. I’ve created articles for various industries, improved website visibility, and ensured all content meets quality and formatting standards. I’m experienced in writing for both marketing and informational purposes.

I managed the procurement of devices and SIM cards from manufacturers, ensuring timely and secure delivery to the warehouse. Monitored inventory levels regularly to maintain adequate stock and prevent shortages. Additionally, coordinated the return of products from the warehouse back to manufacturers as needed.

I provide excellent customer service by promptly responding to client concerns, resolving issues efficiently, and maintaining clear and professional communication across phone, email, and chat. I’ve supported both B2B and B2C clients, handled escalations, and ensured a smooth and positive customer experience at every stage.

I oversee logistics coordination from order processing to inventory management—working closely with warehouse teams, suppliers, and vendors to ensure smooth product flow. I handle shipment tracking, manage returns (RMA), and maintain accurate inventory records, helping to optimize operations and meet tight deadlines with reliability.

I handle end-to-end e-commerce support for B2B operations, including processing dealer orders, generating invoices, and coordinating with billing and warehouse teams for order fulfillment. I also manage inventory updates, monitor secondhand device sales, and respond to product pricing inquiries—ensuring accuracy, efficiency, and strong vendor relations across the sales cycle.

I specialize in curating personalized travel experiences, from researching global destinations and coordinating with vendors to designing custom itineraries based on client preferences, budgets, and goals. My attention to detail and ability to manage logistics ensure smooth, memorable trips—whether for corporate incentives or individual getaways.

I coordinate finance and billing operations with precision—processing B2B orders, generating accurate invoices, and collaborating closely with billing and warehouse teams to ensure timely payments and order releases. I also handle RMA requests, vendor communications, and maintain up-to-date financial documentation, contributing to streamlined workflows and operational accuracy.

I manage end-to-end invoicing processes with accuracy and efficiency—handling B2B orders, coordinating with billing and warehouse teams, and ensuring timely order fulfillment. I'm also skilled in maintaining organized documentation, including legal paperwork, tax forms, and updated rate cards, supporting smooth business operations and compliance.

Skilled in managing dealer relationships and maintaining accurate account records. Responsibilities include responding to dealer inquiries regarding pricing, device specifications, and order details, ensuring timely and informative communication. I handle the setup and maintenance of dealer accounts by adding custom pricing, updating payment methods, and managing user access via tools like Slack. I also ensure pricing consistency by updating API entries and uploading relevant account details, contributing to smooth dealer onboarding and ongoing account management.