Experienced Property Manager,Guest Communications Specialist

Overview

Looking for full-time work (10 hours/day)

at $7.00/hour ($1,540.00/month)

Bachelors degree

Last Active

April 25th, 2024 (9 days ago)

Member Since

April 7th, 2021

Profile Description

As a property manager, my expertise lies in seamlessly managing guest communications across platforms like Airbnb and VRBO, ensuring exceptional guest experiences from booking inquiries to post-stay follow-ups. I excel in promptly responding to guest inquiries, resolving guests' concerns and maintaining positive guest relations throughout their stay.

Moreover, my role extends beyond guest interactions to encompass the seamless coordination of various stakeholders in property management. I regularly coordinate with homeowners, providing transparent communication and addressing their concerns promptly to maintain trust and satisfaction. Collaborating with handymen, cleaners, and other vendors, I ensure properties are maintained to the highest standards, coordinating schedules efficiently to minimize downtime and maximize guest satisfaction.

By effectively managing guest communications and fostering strong relationships with homeowners, handymen, cleaners, and vendors, I've consistently delivered exceptional experiences for guests while optimizing property operations for success.

As a shift leader, I specialize in efficiently managing virtual assistants, optimizing their performance, and ensuring seamless coordination. I excel in overseeing guest interactions, handling escalated concerns with empathy and professionalism. My leadership style emphasizes clear communication and effective problem-solving, resulting in consistently high levels of guest satisfaction. Through my experience, I've proven adept at balancing the needs of both guests and remote teams to maintain operational excellence.