Experienced Customer Service PRO | Construction Management

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

May 10th, 2024 (7 days ago)

Member Since

April 5th, 2021

Profile Description

-Maximized satisfaction of the customer in the retail over the phone by anticipating the needs and offering expert support on their concerns.
-Resolve customer's concerns related to the order inquiries, tracking of package and handling the inconvenience
-Followed up with previously assisted customers to offer additional support and check satisfaction with resolution
-Answers customer inquiries regarding the policies and de-escalating supervisor calls.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Translation

Professional Services » Architectural Services

Real Estate

Customer Support » Technical Support

Customer Support » Social Media Moderation

Basic Information

Age: 30

Gender: Male

Website: Sign Up with Pro Account to View

Address: Santa Rosa, Laguna

Tests Taken: IQ
Score: 80: English
B2(Upper Intermediate)

Uploaded ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

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