Bianca

Shopify VA | Customer Support & Social Media Management

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Overview

Looking for full-time work (8 hours/day)

at $6.41/hour ($1,232.00/month)

Bachelor of Science in Business Administration

Last Active

June 27th, 2026 (today)

Member Since

April 4th, 2021

Profile Description

I help Shopify store owners manage their daily operations through product management, customer support, and social media support so they can focus on growing their business.

Over the past 2+ years, I’ve supported e-commerce brands with Shopify product uploads, order management, customer inquiries, inbox support, and social media content scheduling across Instagram, TikTok, and Facebook.

Here’s what I can help with:

• Shopify product uploads and store updates
• Order processing and fulfillment monitoring
• Customer support via email and chat
• Social media content creation
• Social media scheduling and engagement
• Social media lead generation
• Caption writing and hashtag research
• Canva graphics and basic CapCut editing
• Inbox and calendar management
• CRM and admin support

Tools I use daily:

Shopify | Canva | CapCut | Google Workspace | ClickUp | Trello | Slack | Meta Business Suite | TikTok | Instagram | Gorgias | ChatGPT

Some of my recent experience includes:
• Managing 50+ weekly Shopify orders
• Maintaining fast customer response times
• Supporting social media engagement, content and inbox management
• Assisting e-commerce teams with daily operations and admin tasks

If you're looking for a reliable Shopify and Social Media VA who can support both customer experience and daily operations, I'd love to connect.