Instructional Designer | Learning and Development

Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Bachelors degree

Last Active

May 20th, 2024 (5 days ago)

Member Since

April 1st, 2021

Profile Description

????????Hi! You can call me "Jums," an instructional designer with over six years of experience in learning delivery and project management.
The skills and knowledge that I have attained while working in a multitude of industries, volunteering, and retaining a strong marketing career have put me in the position to be a strong choice for any organization. While fulfilling my career goals and side hustles and driving new marketing initiatives with different lines of business.
I have been working in the BPO industry for the past 9 years, and during this time I had a chance to be part of different accounts and several lines of business focused on customer service. Proficient in facilitating virtual and classroom set-up onshore and offshore classes. I am also doing photo/graphic designing, data entry, and data analysis. I have a passion for what I’m doing that will surely help my clients grow their businesses.
Key Responsibilities:
????Learning Solution Design and Implementation:
?Design and develop learning programs that are both engaging and educational, focusing on critical areas such as sales effectiveness, product knowledge, customer service, and employee development.
?Utilize a variety of training modalities, including eLearning, performance support tools, and virtual instructor-led training.
????Resource Coordination:
?Coordinate with internal and external training experts to resource learning initiatives effectively.
?Manage vendor and contractor relationships to ensure quality and efficiency in program delivery.
????Program Evaluation and Enhancement:
?Continuously evaluate the efficiency of learning programs, implementing improvements to ensure they meet the dynamic needs of the organization.
?Manage the archive of learning programs and materials, ensuring resources are current and accessible.
????Content Development:
?Develop learning content tailored for all workgroups within service and sales channels.
?Identify synergies for related content across all channels to streamline learning and enhance coherence.
????Learning Delivery:
?Facilitate and deliver content as part of the program pilot process, ensuring its effectiveness before full-scale implementation.
?Manage training readiness processes for instructor-led programs, preparing all necessary materials and environments.
????Innovative Learning Strategies:
?Explore alternative deliverable types, such as micro-learning, video, and reinforcement tools, to engage the modern learner and enhance knowledge retention.
?Design pre and post-class activities to promote optimal learning outcomes.
????Impact Measurement:
?Evaluate learning effectiveness by conducting measurement studies post-training to assess the impact and ROI of training initiatives.
????Professional Qualities:
?Passionate about discovering and implementing the best new learning approaches.
?Proactive in seeking feedback and committed to the continuous improvement of learning programs.
?Driven by the satisfaction of meeting key learning objectives and witnessing the positive impact of well-executed learning programs.
Let’s create great learning experiences together. ?