Hello! I'm Misuela Villacruz, I am a results-driven Business Operations Specialist with over 5 years of experience supporting e-commerce brands, Amazon sellers, logistics companies, and growing businesses. My expertise spans Amazon Account Management, Media Buying, Business Automation, Freight Operations, Customer Success, and Administrative Support.
Throughout my career, I have helped businesses optimize operations, improve customer satisfaction, increase sales performance, manage supply chains, coordinate freight shipments, and implement automation systems that improve efficiency and scalability.
Core Expertise:
Amazon Account Management (FBA, FBM, Wholesale, Private Label)
Product Research & Sourcing
PPC Campaign Management
Media Buying & Lead Generation
Business Process Automation
Freight Brokerage Support
Shipment Coordination & Tracking
Carrier & Customer Relations
CRM Management
Customer Service & Customer Success
Operations Management
Administrative Support
I help businesses streamline operations, improve customer experiences, and drive sustainable growth through efficient systems and proactive support.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
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