Profile Summary:
* Experienced professional with a versatile background in administrative roles, specializing in customer service, sales operations, and digital marketing.
* Holds a degree in Business Administration with a focus on Financial Management, bringing a solid foundation in finance, strategic planning, and business principles.
Professional Experience:
* Excelled in customer service over 3 years by resolving inquiries and ensuring customer satisfaction through
* Provided comprehensive support as an Admin Assistant for 2 years, managing executive calendars, coordinating travel arrangements, and facilitating smooth office operations.
* Developed strong customer connections as a Property Management and Reservation Specialist for 1 year, overseeing bookings and managing inquiries on platforms like Airbnb,
* Supported sales teams as a Sales Operation Specialist, streamlining processes, managing sales data, and reports. Proficient in Shopify Account Management, optimizing platforms, managing listings, and implementing marketing strategies.
Key Skills:
* Data entry
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* Digital file organization
* Customer service
* Sales operations
* Proficiency in platforms like Xero, Quickbooks, Shopify, Airbnb,
Service Offered to Clients:
I offer efficient and effective solutions in customer service, sales operations, and digital marketing to enhance business performance and customer satisfaction.
Training:
Underwent a 1-week training for Bookkeeping using Xero and Quickbooks to enhance financial management skills and provide comprehensive support in financial operations.
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