I have been in the BPO industry as a Customer Service Representative for almost 6 years handling different accounts. One year as an appointment setting for real estate and Data Entry 3 years. For that period being a CSR I have handled a couple of servicing accounts that are known in the industry to be one of the most complex and most challenging experiences such as troubleshooting cable boxes and scheduling appointments for Comcast customers, managing phone calls for irate and happy clients, making travel arrangements for Expedia-Travelocity-Orbitz- Cheaptickets users and handling credit card payments while making more sales. I can tell that it molded my skills in call handling, issue resolution, and giving customers a great experience like listening to them to
*Energetic and hardworking
*With excellent communication skills (
*A Sales expert
*Customer service oriented
*Expert in Inbound and outbound calls
*Do multitasking with less supervision
Experience: 2 - 5 years
I worked with Sidedoor company calling vendors for product updates like price updates, IMAP, stocks and availability, or any updates needed
Experience: 1 - 2 years
I worked with Bird Dog Real Estate for almost a year. Calling FSBO and EXPIRED leads, giving offers, and setting appointments.
Experience: 1 - 2 years
I worked with Bird Dog Real Estate for almost a year. Calling FSBO and EXPIRED leads, giving offers, and setting appointments.
Experience: 2 - 5 years
I worked with Sidedoor company calling vendors for product updates like price updates, IMAP, stocks and availability, or any updates needed
Experience: 2 - 5 years
I worked with a BPO company for almost 6 years and was able to handle Travel sales accounts (Expedia, Travelocity, Orbitz, CheapTickets) It was amazing.
Experience: Less than 6 months
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