MURIEL

HIGHLY SKILLED IN CUSTOMER SERVICE

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelor of Science in Nursing

Last Active

May 1st, 2024 (8 days ago)

Member Since

March 25th, 2021

Profile Description

I have been in the BPO industry as a Customer Service Representative for almost 6 years handling different accounts. One year as an appointment setting for real estate and Data Entry  3 years. For that period being a CSR I have handled a couple of servicing accounts that are known in the industry to be one of the most complex and most challenging experiences such as troubleshooting cable boxes and scheduling appointments for Comcast customers, managing phone calls for irate and happy clients, making travel arrangements for Expedia-Travelocity-Orbitz- Cheaptickets users and handling credit card payments while making more sales. I can tell that it molded my skills in call handling, issue resolution, and giving customers a great experience like listening to them to Upgrade to see actual info makes me confident that I’ll be able to deliver the skills required to be a customer service representative. 

*Energetic and hardworking
*With excellent communication skills ( Email, Phone, Chat Support)
*A Sales expert
*Customer service oriented
*Expert in Inbound and outbound calls
*Do multitasking with less supervision

Top Skills

Customer Support

Experience: 2 - 5 years

I worked with Sidedoor company calling vendors for product updates like price updates, IMAP, stocks and availability, or any updates needed

Other Skills

Real Estate » Appointment Setting

Experience: 1 - 2 years

I worked with Bird Dog Real Estate for almost a year. Calling FSBO and EXPIRED leads, giving offers, and setting appointments.

Customer Support » Phone Support

Customer Support » Sales Support

Customer Support » Phone Support » English Speaking

Marketing » Telemarketing

E-Commerce » Inventory Management » Quality Control

Professional Services » Medical Services

Real Estate

Experience: 1 - 2 years

I worked with Bird Dog Real Estate for almost a year. Calling FSBO and EXPIRED leads, giving offers, and setting appointments.

Customer Support » Email Support

Office and Administration » Data Entry

Experience: 2 - 5 years

I worked with Sidedoor company calling vendors for product updates like price updates, IMAP, stocks and availability, or any updates needed

Office and Administration » Email Management

Office and Administration » Travel Planning

Experience: 2 - 5 years

I worked with a BPO company for almost 6 years and was able to handle Travel sales accounts (Expedia, Travelocity, Orbitz, CheapTickets) It was amazing.

Office and Administration » Personal Assistant

Office and Administration » Translation

Experience: Less than 6 months

Basic Information

Age
35
Gender
Female
Website
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Address
Davao city, Davao del sur
Tests Taken
IQ
Score:  105
DISC
Dominance: 34%
Influence: 14%
Steadiness: 34%
Compliance: 18%
English
C1(Advanced)
Uploaded ID
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