Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
Associates degree
Last Active
June 30th, 2026 (10 days ago)
Member Since
March 22nd, 2021
Profile Description
With 10+ years of experience in BPO, specializing in customer service, operations support, and quality assurance. Recognized for delivering reliable administrative support, maintaining high accuracy in data and reporting, and effectively managing multiple priorities in fast-paced environments. Experienced with US clients, strong communicator, and quick to adapt to new tools. Focused on driving efficiency, reducing errors, and supporting business growth.
Top Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 1 - 2 years
Seasoned Supervisor with 4+ years of experience in team leadership and operations, eager to drive growth and excellence in a forward-thinking organization.
Customer Support
Experience: 5 - 10 years
Office and Administration » Data Entry
Experience: 5 - 10 years
Other Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Customer Support » Phone Support
Experience: 5 - 10 years
Delivered exceptional customer support for almost 10 years, resolving billing, technical, and account-related issues across phone, email, and chat channels while consistently meeting performance KPIs.
Office and Administration » Quality Assurance
Experience: 6 months - 1 year
- Reviewed calls and processes to ensure quality and compliance standards - Extracted enrollment data and generated detailed reports for performance tracking - Identified gaps and recommended improvements to enhance accuracy and efficiency - Maintained structured documentation and reporting systems
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mandaluyong city
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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