Jessica

Customer Experience Associate/ Sales Associate

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

July 7th, 2026 (4 days ago)

Member Since

March 22nd, 2021

Profile Description

I am excited to apply for the Customer Service Representative position. With six years of extensive BPO experience, I have developed strong communication, problem-solving, and client-relationship skills that directly align with the needs of your team. Throughout my career, I have consistently delivered high-quality support by actively listening to customers, identifying their concerns, and providing clear, effective solutions.
My background includes handling high-volume inquiries, resolving escalations, and maintaining excellent customer satisfaction scores. I take pride in my ability to stay calm under pressure, manage multiple tasks efficiently, and adapt quickly to new tools and processes—qualities essential in a fast-paced customer service environment. I also have a proven track record of meeting performance metrics, including AHT, QA scores, and first-call resolution.
Beyond technical skills, I bring a genuine dedication to creating positive customer experiences. I believe in building trust, showing empathy, and ensuring every customer feels heard and valued. I am confident that my experience and work ethic would make me a strong asset to your organization.
Thank you for considering my application. I look forward to the opportunity to contribute to your team.

Basic Information

Age
29
Gender
Female
Website
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Address
Sta.cruz, Davao del Sur
Tests Taken
None
Government ID
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