Experienced Team Lead with over a decade in the BPO industry, specializing in sales and customer service. Proven ability to lead high-performing teams, drive revenue growth, and maintain strong client relationships. Skilled in administrative tasks, process management, and performance monitoring to ensure smooth operations. Known for integrity, hard work, and discipline, with a strong commitment to delivering results. Highly adaptable and quick to learn new systems, tools, and processes to meet evolving business needs.
Experience: 10+ years
Accumulate over ten years of specialized knowledge in customer service.
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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