General Virtual Assistant / Customer Service Support

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

July 14th, 2023 (304 days ago)

Member Since

March 21st, 2021

Profile Description

A cheerful, driven individual with over six years of experience working with clients in
customer service. Exceptional problem-solving skills and first-rate service result in high
client satisfaction and recurring business. Active listening, problem-solving, and conflict-resolution skills are all strong points. You can count on me to stay calm under pressure and
be compassionate. utilizing customer service tools and technologies like Zendesk and
Salesforce to manage client inquiries and complaints successfully. A track record of
exceeding performance metrics, including response times, resolution rates, and customer
satisfaction scores. a team player who is committed to achieving both individual and
organizational goals