Joanne

Freelancer| Client Success, Gen. Exec. Admin Assistant/Accounting & Bookkeeping V

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Overview

Looking for full-time work (8 hours/day)

at $8.31/hour ($1,600.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

March 21st, 2021

Profile Description

A customer focused individual with over 12 years of experience working in a fast paced office / call center environment dealing with a diverse client base.
Extensive knowledge of call center metrics, operations from a BPO and non BPO contact centers.
Core Competencies:
Enthusiastically perform by ensuring that all KPIs are met.
In-depth experience in monitoring goal setting and problem solving.
Highly effective research and preparation of new accounts.
Strong comprehension skills and solutions focused.
Recognized in delivering on commitments and ensures actions are consistent.
Ability to adapt and excel in challenging and competitive environments.
Excellent multitasking ability.
Work Experiences:
I've worked with Telecommunication before, SPRINT...
I've worked with Author Solutions, B2B book creation, copy editing, content writing & marketing.
I've worked with Ring Central, B2B Sales and ---------- one system for business owners for their different location and mobility.
Worked with brooklinen as customer advocate more on email/chat management and social media task.
Worked as Client Success Manager in a Real Estate industry for a year and 7 months.