Paolo

Virtual Assistant | Customer Support & Data Management Specialist

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.82/hour ($928.00/month)

Bachelors degree

Last Active

July 11th, 2026 (today)

Member Since

March 18th, 2021

Profile Description

I am a reliable and detail-oriented Virtual Assistant with experience in CRM management, lead organization, customer communication, data entry, and administrative support. I have worked with tools such as Zoho CRM, Google Workspace, and other lead management systems to maintain accurate records, organize pipelines, track follow-ups, and support daily business operations.

My background includes lead coordination, appointment follow-ups, database management, email communication, research, and general administrative tasks. I am comfortable working independently, following established processes, and maintaining a high level of accuracy and organization.

I am a fast learner, highly adaptable, and committed to delivering quality work on time. Whether it's managing CRM records, handling customer inquiries, organizing schedules, updating databases, or supporting sales and outreach efforts, I take pride in being dependable and proactive.

I am currently seeking long-term opportunities where I can contribute my organizational skills, attention to detail, and strong work ethic while continuing to grow professionally.

Resume:
----------

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I have extensive experience handling angry and demanding customers over the phone and chat. I excel under pressure by remaining completely calm, professional, and empathetic, never letting difficult interactions get under my skin. I focus strictly on solving the customer's problem efficiently.

Other Skills

Marketing » CRM » Zoho CRM

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Experience: 1 - 2 years

Spent 2 years using Excel as a core tool for a ticket broker client. My main responsibilities included logging high volumes of ticket inventory, tracking daily sales data, and updating pricing sheets accurately under tight deadlines.

Office and Administration » Data Entry

Experience: 1 - 2 years

Managed daily data entry tasks for a ticket broker client over a 2-year period. Accurately logged inventory data, updated ticket pricing changes, and maintained clean records. I pride myself on being thorough and keeping system databases up to date.

Office and Administration » Personal Assistant

Real Estate » Appointment Setting

Office and Administration » Transcription

Basic Information

Age: 28

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cagayan de Oro, Misamis Oriental

Tests Taken: IQ
Score: 114: DISC
Dominance: 25%
Influence: 35%
Steadiness: 32%
Compliance: 8%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”