STR Operations & Guest Support Expert | Property Management Specialist | 10+ Yea

Overview

Looking for full-time work (8 hours/day)

at $8.25/hour ($1,600.00/month)

College Level

Last Active

May 28th, 2026 (7 days ago)

Member Since

July 10th, 2014

Profile Description

Seasoned Operations Backbone for High-Growth Property Portfolios

I don't just assist; I manage the daily logistics that protect your property’s reputation and ROI. With 8 years of specialized experience in the UK and US Short-Term Rental (STR) markets, I serve as the central hub for operations, ensuring 5-star guest satisfaction and seamless turnovers.

What I bring to your team:
- End-to-End Tenancy Management: From initial enquiry to contract execution and move-in coordination.
- High-Stakes Conflict Resolution: 8 years of resolving complex guest issues on ---------- /Expedia while maintaining a 5-star rating.
- Operational Excellence: Skilled in PMS tools (Guesty, Cloudbeds, Escapia, Streamline) and specialized in building SOPs that reduce check-in friction by up to 60%.
- Financial Integrity: Professional handling of invoicing, damage claims, and payment follow-ups.

I am a proactive, independent problem-solver (IQ 126) with C2-level English mastery. I don't require constant supervision; I manage your communication channels and calendars with the same care as an in-house partner.