Virtual Assistant / Customer Support

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

BICOL UNIVERSITY COLLEGE OF ARTS AND LETTERS, Legazpi City Bachelor of Communication Arts – Major in Journalism. 2009

Last Active

October 17th, 2024 (55 days ago)

Member Since

July 9th, 2014

Profile Description

I am a dedicated and results-driven professional with extensive experience across sales, customer service, web administration, and executive virtual assistance. My career began with a successful tenure at Convergys Philippines, where I ranked as a Top 3 Seller, consistently surpassing sales targets through exceptional customer service and a deep understanding of client needs. This strong foundation in sales has been instrumental throughout my career, enabling me to drive revenue and foster strong client relationships in every role I've undertaken.

As a Web Admin Supervisor at Gun Show Trader, I managed daily operations, enhanced user experiences, and executed strategic monetization strategies that significantly increased sales. My role involved supervising a team, optimizing website functionality, and ensuring high customer satisfaction by addressing inquiries and resolving issues promptly. 

In addition to my web administration expertise, I bring over 3 years of solid experience as a Virtual Executive Assistant, where I honed my skills in managing complex schedules, conducting thorough research, and creating detailed reports. My ability to seamlessly coordinate projects, manage email correspondence, and support business operations has proven invaluable in helping executives stay organized and focused on strategic goals.

I am proficient in essential tools like Microsoft Excel, Google Suite, CRM systems, and sales prospecting platforms such as Mailchimp and Campaign Monitor. My strong verbal and written communication skills enable me to effectively engage with both internal and external stakeholders, ensuring clear and consistent messaging across all channels.

Whether it's driving sales, enhancing web functionality, or providing top-tier executive support, I am committed to delivering high-quality results that contribute to business growth and success. My adaptability, problem-solving skills, and leadership experience make me a valuable asset to any team, and I am eager to bring my expertise to a forward-thinking organization.