Romer
FINTECH | FRAUD ANALYST | IT | VIRTUAL ASSISTANCE | CHAREGBA
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.15/hour ($800.00/month)
Bachelors degree
Last Active
May 28th, 2026 (13 days ago)
Member Since
July 9th, 2014
Profile Description
I help organizations protect their bottom line and streamline workflows by combining technical expertise with deep-dive risk analysis to resolve complex operational challenges.
Top Skills
E-Commerce » Shopify
Experience: 2 - 5 years
Customer Support » Customer Service » Fraud detection
Experience: 2 - 5 years
Risk Operations Analyst | Fintech & Dispute Management Specialized in handling complex disputes, including Regulation E (Error Allegations, Unauthorized Transactions) and Non-Reg E claims for leading fintech companies (Chime and Current). Expert in fraud investigation, identifying fraud patterns, chargeback processing, and compliance management. Skilled in reviewing merchant representments, managing rebuttals, and reopening cases based on new evidence. Proficient in VISA DPS, Galileo, Zendesk, MS Excel, and other dispute management tools.
Other Skills
Customer Support » Technical Support
Experience: 5 - 10 years
IT Helpdesk Analyst | Technical Support & Enterprise Solutions Provided enterprise-level support for Lexmark printers, supporting major clients including Target, Macys, and Petsmart. Diagnosed and resolved hardware and software issues, coordinated tech visits, and generated detailed reports. Experienced with Siebel, Google Sheets, and MS Excel for ticket management and reporting. Technical Support Representative | Telecom & Software Support Delivered technical support for Comcast and Norton, handling internet, phone, cable, and security software issues. Led escalation calls, managed porting issues, and supported self-installation kits. Proficient in tools including ACS, BTS, IMS, and proprietary troubleshooting software.
Office and Administration » Critical Thinking
Experience: 10+ years
Make assessment base on what is provided and provide the necessary resolution.
Marketing » Sales » Order Management
Experience: Less than 6 months
Process PO (Purchase Order) in SalesForce, Do Repushes, Communicate with vendor, Review and approve Art Proof from vendor.
Virtual Assistant
Experience: 2 - 5 years
General Virtual Assistant | E-commerce & Customer Support Managed daily operations for Shopify stores, including order fulfillment, customer support, and chargeback disputes on platforms like PayPal, Square, and Stripe. Experienced in product listings, order management, and customer support via Freshdesk, Facebook Messenger, and Amazon Central. Developed and optimized workflows using tools such as Shipstation, Chatfuel, Sellbrite, and Excel. Created process documentation and customer support manuals for improved efficiency.
Basic Information
- Age
- 39
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- general santos city
- Tests Taken
- IQ
- Score: 110
- DISC
- Dominance: 23
- Influence: 9
- Steadiness: 27
- Compliance: 41
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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