Customer Service Expert / Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $4.00/hour ($352.00/month)

Bachelors degree

Last Active

April 29th, 2024 (17 days ago)

Member Since

March 15th, 2021

Profile Description

Do you want to make your customers happy??
????Yes, do!
I provide Top-notch live chat support, email support, and phone support for online stores. I can assist you with any of the below:
? General customer support queries (Live chat, email, phone, Facebook, Instagram)? Take messages from customers & forward queries on? Respond to queries with an agreed script or even without a script? Respond to customer support queries by email? Phone support.? Make the daily reports and send them to you.
I possess eight years of experience in a call center industry and over a year as a virtual professional, and I enjoy the variety of work the job brings each day.As a freelance virtual assistant I currently provide a number of services for my clients including document preparation maintaining files and record keeping. My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. I am a quick study and welcome challenges as well. As a detail oriented and organized professional I take pride in completing assignments on time and with accuracy. I can type 35-40 words per minute and possess excellent communication skills both written and verbal. I would love the opportunity to transfer these skills as your Virtual Assistant.I am a self-starter and have a complete in-home office set up. So I’m ready to begin work as your virtual assistant as soon as possible and welcome you to contact me to set up an interview at your earliest convenience. Understand customer needs and recommend appropriate products and rate plans.Enhance customer retention and satisfaction by providing outstanding and prompt customer services.Take customer calls and complete service orders.Handle customer requests for payments, activations, upgrades, and other service
Thank you so much for your time and consideration
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