Passionate customer service representative with over 10 years of experience in customer support both voice and non-voice. Supported multiple lines of business
such as customer care, technical support, sales,
retention, employee accounts and chat support and appointment
setting.
Experience: 1 - 2 years
Managed outbound and inbound communications with potential clients, qualified leads based on interest and needs, and scheduled appointments to support sales and business development goals.
Experience: 2 - 5 years
Managed customer interactions through live chat support, delivering timely resolutions, maintaining service quality standards, and enhancing customer satisfaction through strong communication and multitasking skills.
Experience: 5 - 10 years
Delivered high-quality customer support by managing customer interactions, addressing concerns promptly, resolving issues effectively, and maintaining service excellence to enhance customer satisfaction and loyalty.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
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