Executive Assistant | Operations & E-commerce Specialist | Founder Support

I’ve been an E-commerce Operations Specialist for over 3 years, managing day-to-day store operations for Shopee, Lazada, and Amazon shops. I handle product listings, campaigns, inventory, pricing, and backend operations to keep stores running smoothly and optimized for sales. I also support sales planning, performance tracking, and system organization, helping business owners save time, reduce manual work, and scale without being involved in every detail.

Experienced in creating and managing boards, lists, and cards for project organization, task tracking, and workflow automation. I use Trello to coordinate projects, assign deadlines, and maintain progress visibility for teams.

Skilled in organizing inboxes, labeling emails, setting filters, and responding to client inquiries professionally. I can clean up cluttered inboxes, maintain daily communication, and ensure follow-ups and important messages are never missed.

Strong background in assisting with scheduling, data entry, file organization, client communication, and reporting. I ensure administrative tasks are handled accurately and efficiently with or without minimal supervision.

Proficient in Gmail, Google Calendar, Google Drive, Docs, Sheets, and Forms for administrative and collaborative tasks. I use Google Workspace for documentation, file sharing, meeting coordination, and real-time editing.

Skilled in organizing, naming, and maintaining structured digital file systems using Google Drive, Dropbox, and OneDrive. I ensure files are easily accessible, updated, and properly backed up.

Proficient in using Jira for task management, sprint tracking, and bug reporting. I’ve used it in development projects to monitor progress, prioritize issues, and collaborate with cross-functional teams efficiently.

Proficient in managing personal and business calendars, scheduling meetings, coordinating appointments, and sending reminders. I handle multiple time zones and ensure no scheduling conflicts.

Detail-oriented in handling and inputting data accurately using spreadsheets, databases, or CRMs. I verify information, maintain clean records, and ensure consistency across all data sources.

Skilled in designing professional social media graphics, presentations, logos, and visual content. I use Canva to create clean, brand-aligned visuals that enhance communication and engagement.

Proficient in designing, managing, and optimizing relational databases using MySQL and MongoDB. I handle database structuring, data migration, query optimization, and backup management to ensure data integrity and high performance. Experienced in implementing secure access controls, indexing for speed, and maintaining efficient connections between databases and web applications.

Web Development – Skilled in building secure, scalable, and user-friendly web applications using PHP, Laravel, Bootstrap, MySQL and etc. I develop and maintain backend logic, APIs, and databases, while ensuring responsive and mobile-friendly front-end design. My experience includes implementing MVC architecture, authentication systems, data optimization, and creating seamless user experiences across devices with consistent performance and reliability.