Gladys

Sales & Customer Retention Systems Specialist

85 ID PROOF
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Overview

Looking for full-time work (7 hours/day)

at $3.33/hour ($560.00/month)

Not Specified

Last Active

June 27th, 2026 (today)

Member Since

March 11th, 2021

Profile Description

I am a Customer Support and Admin Virtual Assistant who helps businesses manage customer inquiries, resolve issues, and keep daily operations running smoothly.

I have over 2 years of experience handling high-volume customer interactions in BPO environments, including support for international accounts. I specialize in assisting customers with order inquiries, refunds, renewals, and product concerns while maintaining clear and professional communication.

I can support your business with:

Customer support (email, chat, and basic phone support)
<8efe80624d780eba0c6493ec45140364>Email and inbox management

Order processing and issue resolution

Data entry and administrative tasks

Customer follow-ups and retention support

I am familiar with tools such as Google Workspace (Docs, Sheets, Gmail), Microsoft Excel, Canva, and basic CRM systems. I am currently learning Zendesk, Trello, and other support tools to expand my capabilities.

I am available for full-time work and can work flexible hours across US, UK, or AU time zones. I am committed to long-term opportunities where I can grow with your business and provide consistent, reliable support.

I am known for being organized, dependable, and easy to work with. I take ownership of my tasks, communicate clearly, and make sure things get done properly.

If you need someone who can take care of your customers and support your operations, I am ready to help.

Basic Information

Age
28
Gender
Female
Website
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Address
San Fernando, Pampanga
Tests Taken
IQ
Score:  96
English
C2(Advanced/Mastery)
Government ID
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“I have a team of 6 VA's that pretty much do everything for me”

Elishama Jiles

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