I am a Customer Support and Admin Virtual Assistant who helps businesses manage customer inquiries, resolve issues, and keep daily operations running smoothly.
I have over 2 years of experience handling high-volume customer interactions in BPO environments, including support for international accounts. I specialize in assisting customers with order inquiries, refunds, renewals, and product concerns while maintaining clear and professional communication.
I can support your business with:
Customer support
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Order processing and issue resolution
Data entry and administrative tasks
Customer follow-ups and retention support
I am familiar with tools such as Google Workspace (Docs, Sheets, Gmail), Microsoft Excel, Canva, and basic CRM systems. I am currently learning Zendesk, Trello, and other support tools to expand my capabilities.
I am available for full-time work and can work flexible hours across US, UK, or AU time zones. I am committed to long-term opportunities where I can grow with your business and provide consistent, reliable support.
I am known for being organized, dependable, and easy to work with. I take ownership of my tasks, communicate clearly, and make sure things get done properly.
If you need someone who can take care of your customers and support your operations, I am ready to help.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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