Reliable Virtual assistant | Social Media Manager

In my customer support experience, I consistently prioritized customer satisfaction by providing prompt and empathetic responses to inquiries and issues. By actively listening to customers, addressing concerns efficiently, and offering effective solutions, I contributed to a positive customer experience and built lasting relationships.

In my office and administrative date entry role, I focused on accurately inputting and managing information in databases and spreadsheets. I ensured data integrity, collaborated with team members, and maintained organized records. Time management, problem-solving, and attention to detail were crucial for meeting deadlines and addressing discrepancies. My role also involved handling confidential information with discretion and adapting to changes in workflow.