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Lcff. Rdrvice Specialist for E-commerce Orders and Sales

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 40,000.00/month
( $779 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $4.50 USD/hr )
EXPERIENCE OVERVIEW
5 years in E-comm Orders and Sales Customer Service
BASIC INFORMATION
Age:
23
Gender:
Male
Location:
Tanjay
Tests Taken:
IQ
Score:  125

DISC
Dominance:0
Influence:0
Steadiness:0
Compliance:0

English
 C2(Advanced/Mastery)
Last Active:
2022-02-28
Member Since:
2021-03-11
SKILL SUMMARY

Great decision-making skills. Expert in Zendesk, Magento, Slack usage. Trained for Email and chat support. Able to learn new knowledge in a timely manner. Passionate about any job assigned and puts client satisfaction first.

WORKER SKILLS
TOP SKILLS
  • Email Marketing
  • Email Support

Marketing & Sales
EXPERIENCE

I have 5 years experience as Sales and Marketing Support for an e-commerce company that specializes in selling smart home products and wireless cameras. My job started as a regular tier 1 customer service agent for email/chat inquiries and then got promoted to Quality Assurance Specialist and eventually ended up as a Subject Matter Expert for Orders and Sales. This pretty much involves answering tier 1 agent inquiries about Orders and Sales processes, providing assistance in handling of tickets, and doing special tasks that require admin power such as processing refunds. This requires great decision-making skills, superb expertise and knowledge about all Orders and Sales related processes, and high customer service expertise.

SKILL RATING
  • Email Marketing

Customer Service & Admin Support
SKILL RATING
  • Email Support

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