Customer Success Manager, Social Media Manager

Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Bachelors degree

Last Active

January 7th, 2026 (149 days ago)

Member Since

July 6th, 2014

Profile Description

- Self-starter
- Can finish tasks on time
- Able to work with minimal supervision.
- With excellent communication skills
- With a passion for customer satisfaction
- An honest worker, Organized, and very willing to learn new work experiences.


How I can help you:

Customer Service/ Customer Success (Manager level)

-Email and Chat Support 
-Zendesk, Kustomer, Gorgias
-Email list segmentation
-Personalizing emails
-Onboarding assistance
-Email reminders for customers to ensure successful use of the products, services, or platform features.
-Resolving technical issues
-Creating SOPs for successful onboarding and use of platform features.


Social media management:

-Facebook, Instagram, LinkedIn
-Social media scheduling and maintaining presence
-Social media engagements
-Influencer research
-Basic Social Media graphics using Canva
-Content creation
-Content research

Other Admin Tasks you may find me helpful

-Email Marketing
-Email marketing assistance
-Website update- WordPress, Shopify
-Research
-Data entry
-Data mining
-Lead generation (list building)   

Property Management:

- Does all communication on questions about the place 
- Checking and approval
- Sending quote
- Arrangement of the guests and renters.


- Shopify:

-Email Marketing
-Email management/Customer Support
-Customer Sucess
-Shopify order tracking
-Shopify refund process
-Shopify order process
-Product research (Oberlo)
-Shopify Creating collections
-Shopify inventory management

Platforms used:

- Amazon Workspace
- Zendesk
- Hootsuite
- Zoho Social
- Buffer
- WordPress
- LastPass
- MailChimp
- Canva
- Shopify
- TextBroker
- Trello
- Asana
- Dropbox
- Airtable
- Viacrypt
- Splunk
- ID Mind
- Net Verify
- ChatGPT