Rhuver Joshua Pedere
AIOps Developer | Software Engineer
Cebu City, Philippines
- Professional Summary
Software developer with experience in enterprise systems, automation workflows, and data-heavy applications. Currently working as an AIOps Developer building automation and integration solutions for IT operations.
Background includes ERP development, backend services, and data processing systems. Experienced in building integrations, automation workflows, and operational tooling using Java, Python, SQL, and JavaScript.
Skills
- Programming Languages
Python, Java, JavaScript, SQL, HTML, CSS
- Frameworks & Technologies
Spring Boot, Frappe / ERPNext, Agentic Workflows, GenAI-assisted Automation
- Tools & Platforms
Git, VS Code, Swagger, Postman, Apigee, AWS CloudWatch, Rivescript
- Databases
MySQL, MariaDB, MSSQL
Professional Experience
- Accenture
AIOps Developer
December 2025 – Present
Hybrid Setup
Develop automation workflows, integrations, and AI-assisted operational tooling for IT operations use cases.
Key Responsibilities
Develop connector plugins using Java Spring Boot to integrate internal ticket management tools with client ITSM systems.
Build automation workflows using internal AIOps tooling and GenAI capabilities for IT operations use cases including incident management, solution recommendation, and automated ticket assignment.
Develop chatbots using RiveScript that leverage a Retrieval-Augmented Generation (RAG) knowledge base for querying operational knowledge and initiating workflows.
Design and implement single-agent and multi-agent workflows for task automation.
Implement automation solutions such as automated QA test case review workflows.
- Bizkit Technologies
Software Engineer
November 2022 – May 2024
March 2025 – June 2025
Remote (WFH)
Developed features and customizations for an ERP system built on the Frappe / ERPNext framework.
Key Responsibilities
Developed ERP features using Python, JavaScript, SQL, and the Frappe framework.
Designed and implemented custom reports and print formats using Python, SQL, HTML, CSS, and Jinja2.
Wrote integration tests in Python to improve code reliability and maintainability.
Managed deployments to testing and production environments.
Explored Frappe–Metabase integration for business intelligence dashboard creation.
Assisted with technical onboarding and code reviews for tea
- MDI Novare
Software Engineer
November 2021 – October 2022
Remote (WFH)
Worked on a microservices-based banking application involving backend services, APIs, and frontend components.
Key Responsibilities
Developed backend services using Java, Spring Boot, JOOQ, and MySQL.
Implemented Angular and TypeScript components focused on consuming backend APIs and supporting application integration.
Maintained and updated Apigee API proxies for API management.
Documented APIs using Swagger and tested integrations using Postman.
Investigated production issues using AWS CloudWatch logs and tracing.
Performed root cause analysis for production incidents.
- DataHyv
Data Warehouse Developer
June 2021 – September 2021
Remote (WFH)
Worked on a hotel operations data warehousing project, focusing on ETL and data processing pipelines.
Key Responsibilities
Developed Python scripts for data extraction and loaded data into staging tables.
Wrote SQL scripts for data cleaning and transformation.
Created stored procedures and views to support operational reporting.
Built SSIS packages to implement ETL workflows.
Automated data processing using SQL Server Agent jobs.
Prototyped Power BI dashboards to analyze operational trends.
- Education
Saint Joseph College
Bachelor of Science in Computer Science, 2021
Maasin City, Philippines
- Domains
AIOps
IT Operations Automation
ERP Systems
Enterprise Integrations
Data Engineering
- Development Areas
AI-assisted automation
Agentic workflow systems
Enterprise integrations
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