Current Employment Status:
Hired Part Time on Oct 21, 2021

b84cfd d028d9 10

EBay VA (lister, account manager, and customer service)

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EXPECTED SALARY
Php 25,000.00/month
( $467 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $3.60 USD/hr )
EXPERIENCE OVERVIEW
6 years working with eBay as a customer service rep and was promoted to an account manager. 10 years experience in data entry (indexing). 2 years experience as an eBay lister.
BASIC INFORMATION
Age:
31
Gender:
Male
Location:
Cebu, Cebu
Tests Taken:
IQ
Score:  125

DISC
Dominance:18%
Influence:9%
Steadiness:38%
Compliance:35%

English
 C2(Advanced/Mastery)
Last Active:
January 26th, 2023 (2 days ago)
Member Since:
March 9th, 2021
SKILL SUMMARY

eBay Customer Service - 6 years experience. I was assigned in 5 different departments (buy, sell, case, escalations, & appeals). I was also promoted to an account manager for Australian big sellers. I can handle order fulfillment, order cancellations, stocks, create drafts, reply to feedback, reply to customer emails, defect appeals, cases, inr, & returns.

Data Entry - 10 years voluntary experience in indexing.

eBay Lister - 2 years experience. I list shoes, clothing, and other apparel.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I worked in a call center for 6 years and was promoted to an account manager. I managed big seller accounts and was tasked to do defect reviews using Excel. I compiled everything and sent reports to them.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Quality Assurance
  • Research

English
EXPERIENCE

I was a missionary in our church for 2 years. I worked with Americans who helped me develop my English skills.
I also worked in a call center for 6 years which helped me develop my English fluency.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

I worked in a call center for 6 years where I handled phone, chat, and email support.
I'm an expert in feedback, defects, buy/sell issues, listing, cases, inr, and returns.
I was also an account manager where I managed big seller accounts and was tasked to do defect reviews.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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