Customer Service Representative / Virtual Assistant

Overview

Looking for full-time work (9 hours/day)

at $4.55/hour ($899.99/month)

Associates degree

Last Active

April 25th, 2024 (10 days ago)

Member Since

March 8th, 2021

Profile Description

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• Use Active Directory and ServiceNow in user account management.
• Supports clients with Windows 7 and Windows 10 and MS Office 2007 and 2016, MS Outlook Web Application (OWA) and the Outlook
• Advance skills in Microsoft Applications such as Excel, PowerPoint and Word.

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• Certified Product Trainer
• Promoted as Subject Matter Expert within a year

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Passionate front end customer and technical support representative with almost 8 years of experience in the BPO and Information Technology industry. I focus on creating a better customer experience by resolving clients concerns with product and service issues through phone, email and chats.

I am excited about opportunities that involves with customer account management and technical support service, so I can utilize my experience and expertise to provide customer satisfaction.