Angela
Junior E-commerce Operations & Customer Support Specialist
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.98/hour ($1,344.00/month)
Bachelors degree
Last Active
June 25th, 2026 (yesterday)
Member Since
March 7th, 2021
Profile Description
I am an E-commerce Customer Support and Operations Specialist with experience handling customer concerns, shipping issues, order tracking, product-related concerns, and order modifications in a fashion dropshipping environment.
I have experience assisting customers with shipping delays, incorrect items, size changes, address updates, refunds, and general order concerns while ensuring company policies and procedures are followed properly. I focus on solving problems efficiently while maintaining a positive customer experience.
Beyond customer support, I actively investigate the causes of delays and operational issues to better assist customers and help prevent recurring problems. I am detail-oriented, proactive, and committed to supporting both customer satisfaction and business operations.
I work well in fast-paced environments and enjoy learning more about e-commerce operations, logistics, and customer experience management.
*drop a personalized message and let's see if we're a good fit :)
Top Skills
E-Commerce
Experience: Less than 6 months
E-Commerce » Shopify
Experience: Less than 6 months
Office and Administration » Google Docs
Experience: 2 - 5 years
I learned and experience Google Suite Applications also when I was a student, I love exploring and learning things. I use these applications whenever there's no available Microsoft Applications available in the computer that I am working on.
Other Skills
Advertising » Facebook Ads
Experience: 1 - 2 years
I have experienced using basic facebook ads, when I started my small business online on 2020-2024. On these 4 yrs, I learned how to target my audiences, the right time to post, and the location that will double my conversion.
Office and Administration » Transcription
Experience: Less than 6 months
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
As a student before, I always use Microsoft Office applications such as Excel for basic formulas and charting, Word for simple document such as to write a letter, create a thesis. Powerpoint to create slide whenever we have report.
Office and Administration » Microsoft Power Point
Experience: 2 - 5 years
As a student before, I always use Microsoft Office applications such as Excel for basic formulas and charting, Word for simple document such as to write a letter, create a thesis. Powerpoint to create slide whenever we have report.
Office and Administration » Google Sheets
Experience: 2 - 5 years
I learned and experience Google Suite Applications also when I was a student, I love exploring and learning things. I use these applications whenever there's no available Microsoft Applications available in the computer that I am working on.
Office and Administration » Google Slides
Experience: 2 - 5 years
I learned and experience Google Suite Applications also when I was a student, I love exploring and learning things. I use these applications whenever there's no available Microsoft Applications available in the computer that I am working on.
Office and Administration » Google Forms
Experience: 2 - 5 years
I learned and experience Google Suite Applications also when I was a student, I love exploring and learning things. I use these applications whenever there's no available Microsoft Applications available in the computer that I am working on.
Office and Administration » Calendar Management
Experience: Less than 6 months
Project Management » Trello
Experience: Less than 6 months
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Sariaya, Quezon
- Tests Taken
- IQ
- Score: 122
- DISC
- Dominance: 29 %
- Influence: 27 %
- Steadiness: 32 %
- Compliance: 12 %
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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