B.S. Psychology graduate with 3 years of professional work experience in the BPO industry as a Communications Assistant for a public service regulated by the US Federal Communications Commission (FCC). Worked from home for 6 years as a Data Extraction Specialist for a company based in Silicon Valley that provides online networking services for medical professionals. Promoted to Quality Assurance Analyst position by both companies. Also worked briefly as a Transcriptionist for educational podcasts. Currently working as a Product Lister utilizing ASP.NET shopping cart software for an engineering supply online shop.
Experience: 2 - 5 years
Experienced and detail-oriented Data Entry Specialist with a proven track record of accuracy and efficiency. Skilled in utilizing various data entry software and applications to ensure high-quality results.
Experience: 2 - 5 years
Crafted engaging product listings, incorporating detailed descriptions, features, specifications, and enriched with high-quality images and informative videos.
Experience: 2 - 5 years
Demonstrated expertise in quality assurance through comprehensive call monitoring, data analysis, and performance improvement initiatives. Key contributions include daily monitoring, detailed reporting, performance coaching, calibration sessions, collaboration, and training support.
Experience: 2 - 5 years
Gathering product information from suppliers and manufacturers to provide accurate, informative, and engaging listings.
Experience: 6 months - 1 year
Proven ability to accurately transcribe audio and video files of various topics using Express Scribe software. Demonstrates outstanding communication skills, ensuring clear and timely delivery of work to both internal and external stakeholders.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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