Julius
Creator Campaign Specialist/Lead Generation/Customer Service Representative
Verified
Overview
Looking for full-time work (8 hours/day)
at $7.55/hour ($1,454.56/month)
BS Psychology
Last Active
June 3rd, 2026 (8 days ago)
Member Since
March 7th, 2021
Profile Description
I am a Creator Support Campaign Specialist with over 8 years of experience in customer relations, quality assurance, and influencer marketing. My background is rooted in the Influencer Marketing and BPO industries, where I have built a career on bridging the gap between brand objectives and high-level creator execution.
Top Skills
Office and Administration » Quality Assurance
Experience: 2 - 5 years
Conduct comprehensive quality audits on roadside assistance interactions to ensure service excellence and compliance with client expectations. Prepare and deliver weekly and monthly performance reports to clients, summarizing quality trends, agent performance, and key opportunities for process improvement. Monitor and validate payment and refund transactions to identify potential anomalies, discrepancies, or policy violations, ensuring financial accuracy and transparency. Provide direct insights and recommendations to both internal leadership and external clients to improve operational efficiency, reduce errors, and enhance customer satisfaction. Collaborate with team leaders and trainers to ensure that feedback and findings are effectively used for coaching and continuous improvement.
Other Skills
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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