Erickson

Customer Service Representative & Video Editor

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Overview

Looking for full-time work (8 hours/day)

at $4.50/hour ($792.00/month)

Bachelors degree

Last Active

April 14th, 2024 (2 days ago)

Member Since

March 5th, 2021

Profile Description

Customer services specialist for 4 and a half years with extensive management experience. Strong interpersonal skills with certification in employee mediation and Upgrade to see actual infonovative problem solver; developed and implemented new service strategies to increase customer satisfaction.
• Organized customer information and account data for business planning and customer service purposes.
• Worked using CRM VMware tools.
• Created excel spreadsheets to track customer data and perform an intense reconciliation process.
• Receives professional rating of 97% positive customer survey results.
• Performs 550 AHT speed on calls was 10?ove team average.
• Customer Service
• Sales & Marketing
• Web Developer
• Graphic Design
• Video/Vlog Editing
• MS Word, Excel, PowerPoint
Email Management
• Fast Typing 75 WPM

Top Skills

Customer Support

Customer Support » Technical Support

Customer Support » Phone Support

Other Skills

Design » Web Design & Page Layout

Video Editing

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Real Estate

Design » Adobe » Photoshop

Customer Support » Social Media Moderation

Office and Administration » Microsoft Excel

Web Programming » CMS » Wordpress

Office and Administration » Email Management

Basic Information

Age
37
Gender
Male
Website
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Address
Davao City, Davao City
Tests Taken
None
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