General Virtual Assistant
As a General Virtual Assistant, I am proficient in a multitude of tasks aimed at enhancing
operational efficiency and facilitating business growth:
-new accounts on platforms such as Shopee, Lazada, and Daraz Seller to expand
market reach and diversify sales channels.
-lead generation initiatives to identify and cultivate prospective business
opportunities, thereby fostering revenue growth and market expansion.
-Implementing strategic
engagement, and facilitate conversions.
-Conducting thorough audits of accounts to ensure compliance with established standards and regulations, optimizing performance, and mitigating risks.
-Providing comprehensive assistance in project management endeavors, ranging from
scheduling and resource allocation to progress tracking and reporting.
-Undertaking meticulous data entry and gathering tasks to compile, organize, and analyze
essential information, supporting informed decision-making processes.
E-commerce Virtual
Assistant - Outsourcing Davao City February 2023 to Present
Responsibilities:
Shopify: Conducting
reconciliation and optimizing product listings; managing order fulfillment and
updating shipping information; assisting in updating and modifying images,
videos, prices, and inventory; and handling ad hoc tasks.
Amazon: Updating
daily sales figures, monitoring daily product reviews, assessing performance
based on consumer feedback, soliciting reviews, reporting abuse, and managing
ad hoc assignments.
Sales Support Associate
Responsibilities:
-inventory levels to ensure adequate stock availability.
-Provided technical support to customers and resolved inquiries efficiently.
-Conducted research to gather market intelligence and identify trends.
-Collected and organized data for analysis and reporting purposes.
-Processed sales orders using the SAP system with accuracy and timeliness.
-Conducted quality checks on products to maintain high standards.
-Managed walk-in clients and assisted as needed.
-Assisted in canvassing and purchasing activities.
-Oversaw delivery status and followed up with relevant stakeholders.
-Performed various administrative tasks as assigned.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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